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Ask them to temporarily block your account. visit the nearest card issuing bank and inquire for more details.

DO NOT SHARE YOUR CARD OR ONLINE ACCOUNT DETAILS TO ANYONE ON PHONE OR BY EMAIL.

The call may be an attempt at luring you into sharing the card details so that they can make transactions using your details.

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Q: What to do if your credit card company calls you to inform that your account has a suspicious charge?
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Related questions

How can I stop the charge when I can't recognize that charge in my credit card account?

Contact your bank or credit card company.


When can a credit card company charge off your account?

after 30 days or sooner


If a credit card account has been sold can the new company continue to charge interest?

in fact they do


Can a credit card company allow a charge on an inactive credit card?

Sure they can. Inactive means it hasn't been used for a while, but it is still a valid account.


Can a company charge your credit card without your permission?

No, a company can not charge a credit card without permission. This violation should be reported immediately to your credit card company.


Can a credit card company charge a three percent fee up to one hundred dollars for closing an account with a balance?

Yes.


If you close a credit card can a merchant still charge the account?

No, if you close your credit card, a merchant will not be able to charge the account. When the merchant attempts to get an authorization, it will come back declined.Now, if a merchant received an authorization before the card account was closed, the authorization will be honored.A merchant may attempt to force a credit card transaction without an authorization, but the credit card company will not pay it.http://paymenttransactionsystems.comhttp://merchantpos.net


Is the physical card required for a thief to charge to my credit card account?

No the physical card is not required to charge to your credit card account. All they need is the credit card number and back code. So yes they can charge things to your card.


What to do with suspicious charges on your credit card account off the computer?

Contact your bank and get the card cancelled or suspended.


Can a credit card company freeze your bank account?

A credit card company cannot freeze your bank account. However, it can sue you in court for any overdue balance. If the credit card company is successful, the court will issue a judgment lien that the creditor can use to freeze your bank account and seize any money you have on deposit. In fact, the judgment lien can be used to seize any assets you own to satisfy the lien.


How can you make the credit card company reopen an account and remove 'closed by credit grantor' from your credit report?

You can't MAKE a credit card company reopen an account. You can call the credit bureau and request that they change the status to indicate that is was closed by you and not the credit grantor. Or, you can simply put a notation in your credit report stating that the account was closed by you and not the card company.


What steps should you take if there is a suspicious charge on your credit card?

You should contact your card issuer to report the incident.