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What two pieces of information should a help desk technician document while troubleshooting connectivity issues with an end user?
Wiki User
∙ 13y ago
whether the PC uses dynamic or static IP addressing
if the word processing software is installed correctly
Wiki User
∙ 13y ago
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Which step of the six-step troubleshooting process is where a technician would ask the computer user to print a document on a newly installed printer?
Verify full system functionality and, if applicable, implement preventive measures
Which three tasks are commonly carried out by a level-one technician?
document all information on the work order prioritize the problem gather information from the customer
During which stage of the general troubleshooting process do you document a solution?
Correcting the problem
Which of the following steps in the troubleshooting and repair process is MOST effective to reduce redundant effort for troubleshooting techniques?
Document activities and outcomes of repair steps
While servicing a computer a technician notices that a document labeled confidential is open on the computer What should the technician do?
Step away from the computer and ask the user to close the document.
What tasks should you perform if you discover a new problem when testing the solution?
You document the attempted solution You return to the beginning of the troubleshooting process
Where can you view a summary of information about your document?
You can view a summary of information about your document in the document's properties or metadata. This information typically includes details such as file size, author, creation date, and modification date. You can usually access this information by right-clicking on the file and selecting "Properties" or through the document editing software you are using.
What is a document that gives us first hand information?
What is a document that gives us first hand historical information
What refers to the detailed information about a Word document file?
Document properties.
A properly marked source document contains some Secret information. A new document does not contain the same information. However, the information in the new document will allow a reader to deduce the classified information. This is an example of the conc?
Revealed by
What does a Document Manager job entail when working for IBM?
For a Document Management Position at IBM, the applicant is requires to lead a busy team of web developers. Tasks involved in the position include troubleshooting problems and handling a variety of clients.
What would someone do in order to compress information for a functional document?
Compress information would mean using only the important words and concepts. For someone to compress information for a functional document, they would only provide the important information in the document that is necessary.
