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I wouldn't say that technical writing is the best way to promote diversity. I think it is a side-effect. Technical writing has a purpose - teach users how to use a piece of technology. Anything else is by-the-way.

However, an awareness of how culture shades human understanding of new ideas is important.

Technical writing should take into account the use of colors - does red always mean danger?

It should take into account sexism - when you create a diagram, should the manager always be a male figure? when you describe a scenario, should the new employee always be a female?

It should take into account emotional connections to names and places - will the use of "Ahmed" as an example username be a distraction to my target audience? If I use "Jesus" and "Nazareth" would I offend some people?

It should take into account cultural linguistics - if I use "please" for an American audience, the imperative become optional. If I never use it for Japanese audiences, nothing is optional, not even a recommendation to see another page for more information.

If you want a technical document to actively promote diversity, use your diagrams to show people of different sexes, ages, and racial features.

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11y ago
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Q: What way does technical writing promote diversity and multiculturalism?
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