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telephone ethics refers to the quality of your voice, and your ability to express yourself clearly and concisely are most important.
- develop an excellent vocal personality when you are speaking
- observe different techniques of greeting when you pick up the phone
- always use polite words
- secure the household by not giving out too much information
- do not give your number to the caller who got a wrogn number
ETC.. ETC...
Wiki User
∙ 14y ago
Wiki User
∙ 11y agoTelephone ethics is the proper way or manner to act when speaking on a phone. Speak with clarity, conciseness, cheerfulness and in good manners.
Wiki User
∙ 12y agoTelephone etiquette - is dealing with incoming or outgoing calls swiftly, politely, accurately and efficiently.
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