answear and be nice
They mean whats the problem.
This is a little difficult to answer. I never had to think of this problem before. The Koran says and the Bible says all is good. WhaT say you?
Avoid badmouthing your colleagues when you are trying to solve a problem with a customer. Also, if a customer says the colleague promised something, verify, verify, verify.
there white
Allow the customer to explain the problem, possibly dispelling some of the anger. Sympathize with the customer's problem.
he says whats in his heart and what god says
whats the problem?????
listening to the customer, letting the customer vent, identifying the problem, trying to solve the problem, and following-up with the customer.
whats the problem?
I can Whats the problem
Whats the problem? Blows cold air with the heat settings on?
To take ownership of a problem with a customer means to take a personal interest in the resolution of the problem. Even if you must involve others to solve the problem, stay involved and make sure that the ball does not get dropped for this customer.