Generally when you feel that you just had a great experience and you feel that someone really went out of their way to make your experience a great one.
Only you know when YOU achieved this.
By using exelent customer service, having knowledge about their products and getting to know what the customer likes and disslikes.
Well I don't know where Colton is, but all Walmart customer service's tend to open at around 9-ish.
bad customer service is when you do not take the time to help someone because it is not profitable to you in any way. it is ignoring a customer. if you get a query and you do not know the answer then you should refer them to someone who can answer their question. bad customer service is being in polite and not helpful in any way when needed buy a customer. being rude or obnoxious is bad too.
"Yes, Chase customer service have a good reputation and I know this because I have spoken to them in person and over the phone before. They are very willing to help you."
When the customer has paid for a service or product and did not receive what was agreed to, received a much lesser product or service than what was agreed to, received a bogus product or service or received nothing whilst on the other hand the supplier has either disappeared, can not provide the product or service, or argues the compliance of their product or service without equitable justification with the intention of avoiding compensation.
As far as I know there are no specific customer service classes. When you get a restaurant management classes you learn everything you need to know about customer service too.
Customer services specialist have to know the customer praferances and their likes and dislikes
As far I know the another title for customer service manager is Operations Manager.
WikiAnswers cannot answer questions that are designed specifically for you to answer. Your interviewer wants to know your personal experience. We do not know what customer service experience you have had, or if you have any skills at it. You have to answer job interview questions yourself.
ya i know service line this basicaly customer serivice .
Evaluation can improve customer service by analyzing where an organization is right now in the service continuum. How else can an organization make improvements to customer service if they don't know where they are now. Evaluations provide a means to evaluate the public through the questions asked in the survey, interview, or program.
A form of service that requires careful observation and exceptional timing to know your clients needs, how and when they meet those needs, and to provide the right service at the right time.
Only you know when YOU achieved this.
Customer Diss-Service - 2011 I Know a Guy 1-5 was released on: USA: 19 February 2011
By using exelent customer service, having knowledge about their products and getting to know what the customer likes and disslikes.
the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.