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When taking customer service calls what is the difference between dialogue and idle conversation?
Wiki User
∙ 9y ago
Any call that has two-way conversation would be regarded as dialogue. Idle conversation is a type of dialogue, also known as banter, that may be considered by some as meaningless small talk. I would argue, however, that -- especially in business situations with a stranger -- small talk is exceedingly valuable for better understanding, building rapport and, ultimately, trust.
Wiki User
∙ 9y ago
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What do you call a conversation between two people?
A conversation between two people is a dialogue.
Conversation between call center agent and a customer?
can i have the conversation between agent and customer in call center
Can you give me a sample telephone Conversation between customer and teller?
A teller is generally someone who works at a bank. Therefore, a conversation should begin with the teller asking how he or she may help the customer. The customer would respond with their transaction, and the teller would then thank the customer and wish them a good day or weekend.
What is the difference between negotiation and dialog?
You try to reach an agreement in a negotiation whereas you communicate information in a dialogue.
What is the difference between customer service and sales?
the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.
A conversation between two or more people?
Person 1: Hey, how was your weekend? Person 2: It was good, just relaxed at home. What about you? Person 1: I went hiking with some friends. It was great to get outdoors. Person 3: That sounds fun! I've been wanting to go hiking too.
What is the direct conversation between characters?
A conversation between characters is called a 'dialogue.'
What do you call conversation between characters indicated by quotation marks?
Conversation between characters is called dialogue
Conversation between two characters on stage?
Character 1: "I can't believe she said that to you, it was way out of line." Character 2: "I know, right? I just didn't know how to respond at the time. But next time, I won't hold back."
What is the conversation between two or more people called?
A conversation between two or more people in a book, movie or play is called 'dialogue.' A dialogue can also be a verb meaning to take place in a conversation to resolve a problem.
What do you call a conversation between two people?
A conversation between two people is a dialogue.
What is a dialogue in opera?
A dialogue in opera is a conversation, which is sung, between at least two characters.
Conversation between call center agent and a customer?
can i have the conversation between agent and customer in call center
What is a duologue?
A duologue is a conversation or dialogue between 2 people.
Which term is defined as the conversation between characters in a story?
dialogue...
A conversation between two or more characters in a story?
DIALOGUE
Dialogue is what?
Dialogue is the conversation between two or more characters of a novel, play or other literary work.
