Alorica was created in 1999.
Theretra alorica was created in 2010.
As of 2021, Alorica, the customer service outsourcing company, has over 100,000 employees worldwide in various locations.
Alorica is a customer experience management company that provides a range of services including customer care, technical support, and sales solutions. They specialize in outsourcing customer service operations for various industries, including telecommunications, healthcare, and retail. Alorica utilizes technology and analytics to enhance customer interactions and improve overall service delivery. Their goal is to help businesses enhance customer satisfaction and drive loyalty through effective communication and support.
At the Lafayette,IN center our CSR's make $8.75 an hour w/benefits
When applied and was hired at Alorica it was simple. It began as a group interview. There was a short quiz on basic computer knowledge to see if you had the computer skills. The question I remember most was that we were given 2 minutes to draw what the back of an average computer looked liked and label the parts we could. This was to get us thinking about how a customer would describe their phones or other electronics to us when on the phone. Then the one conducting the interview asked around half the group to leave and offered a job to the rest of us providing we passed the drug test. They had use use a saliva drenched swab and a test strip. There really wasn't much to it. If you have basic computer skills and could pass a drug test you were hired.
VPI is one of the leaders in call center software. Stratasoft and Alorica are two additional companies that are leaders in the call center software industry.
Sitel's main competitors include Teleperformance, Concentrix, Alorica, and Arvato. These companies also provide customer experience management and business process outsourcing services, competing for similar clients across various industries. Additionally, firms like Genpact and IBM's Watson Customer Engagement offer tech-driven solutions that challenge Sitel’s market position. The competitive landscape emphasizes the importance of innovation and service quality in retaining and attracting clients.
Created By was created in 1993.
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...And God Created Them was created in 1979.
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I Created Disco was created on 2007-06-15.