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When you had to deal with angry costumer how did you handle them and what did you do?
Wiki User
∙ 14y ago
The best way to deal with an angry customer is to speak to them with a calm friendly voice. Listen to their complaint and show true sympathy. As the old saying goes - you can catch more flies with honey than vinegar.
Wiki User
∙ 14y ago
Wiki User
∙ 10y agoThis is a very commonly-asked question on job interviews, particular for positions where you will be doing customer service or working with the public. The interviewer wants to know if you are able to handle a difficult situation without getting too upset yourself-- in other words, can you be a professional even if you are under pressure? For example, did you encounter a customer who was angry or someone whoh was saying rude things to you? Describe what the situation was, and then tell the interviewer how you handled the crisis -- what you did to either improve it, make the customer feel better, or at least calm the person down.
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Face to face with an angry costumer?
face to face with an angry costumer
How do you handle an angry guest face-to-face?
be polite, be calm. get the manager, they deal with it better.
How do you deal with irate costumer?
always have patience.
How call center agent deal with the costumer?
blablablabalbalbba
How do you handle a difficult costumer?
With a smile, quiet tone, and a lot of patience.
How do you handle angry caller customer service?
apple
How can you handle if the costumers become angry with you?
kick them in the balls
what does a bear to deal with mean?
super angry
How do you handle an angry custumer?
This is very simple!For this , you need to have a lot of patience and courage so that the costomer doesn't get angry.
What is the difference of a costumer service assistant to costumer service representative?
There is no difference. Costumer service is all about helping the costumer find the right costume for the customer.
How do you be a costumer on Papa's Freezeria?
You can't be a costumer on Papa's Freezeria.
How do you handle angry passenger?
You can handle an angry passenger by listening to them. You can repeat the problem back to them so they know they were heard. You can fix their complaint or refer them to your manager. You should stay calm and not allow your emotions to match theirs.
