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Where do you report a car dealer for not following the warranty agreement?
Wiki User
∙ 12y ago
If you are referring to new car warranty, my first call would be to the customer service number of the manufacturer. If that provides no satisfaction, then I would take it to a different dealership. If that doesn't give you satisfaction, then I would request to speak to the manufacturer dealer service rep. They come by usually once a month, and have the authority to make service decisions independent of the dealer. Last effort would be to seek arbitration, which is usually spelled out in the owners manual, or seek an attorney.
In used vehicles, a call to the warranty company is usually sufficient. If you are not satisfied with the warranty companies decision, you can arbitrate their decision. This info is usually on the back of your service contract.
Wiki User
∙ 12y ago
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