Who is the higher captain waiter or head waiter?

Answer 1

Based on my firsthand experience, Neither. The title: waiter has been

consigned to the history books. Every person who handles and delivers food & beverage in the front of the house/establishment are all termed as Servers, must take a course, (in high-end dining in Canada's) course is called SmartServe is a mandatory course, just like H.A.A.C.P is mandatory for cooks, pursuing to acquire Red Seal Trade Certification status.

Nevertheless, the term Server is the proper and politically correct term in 21st century food service. If such a term waiter is used these days, is quite obsolete.

SmartServe is a must. It focuses on the realities of hygiene, microbes, cleanliness, proper time windows that freshly plated food has, the importance of time, proper ethics of hygiene, sanitation, the importance of keeping the dining room, glassware, flatware, beverage decanters, service linens, etc. These aspects are paramount with respects to the service of food & beverages. I'm certain you cannot serve in the Greater Toronto Area if you do not have SmartServe Certification.

Respectfully,

Craig W.