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This can mean several different things. If you read below, you will see a list of reasons to why this might happen.

  1. You have typed the wrong password or user name.
  2. If you are sure that the user name and password typed are correct, then that penguin user might be deleted and therefore will not be activated.
  3. That penguin user might have an account that is banned or hacked.
  4. You may not be connected if something pops up and says" You are not connected to..." or " Please enable your Javascript or..." or something like that, then you may want to enable your internet acess. If the second phrase pops up, then that might mean that you have not installed Javascript or Flash Player 9 or another Flash Player that needs to be installed in order to play Club Penguin.
  5. You might be hacking into another penguin user's account and therefore banned from that account or ou might ban that penguin user's account.
  6. You might not have the correct capitol letters and lowercase, or might not have the correct order of number or the correct numbers that you typed in your username or password.
  7. This account also might not be activated. So, in order to activate this account, you must have your parent or guardian check their email and activate that account.
  8. You might not have an account. You can make an account by clicking (from the home page of Club Penguin) "Play Now!" near the top right corner of the screen and then click " Create a new penguin". You may or may not want to have a parent or guardian help you set up an account for you.

I hope that the listed problems and solutions above will help you play Club Penguin with no problems or bugs. If you have any other reasons to why you might not be able to log into Club Penguin, please add those problems or bugs to the list.

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Wiki User

14y ago

What else can I help you with?