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What else can I help you with?
Why customer service excellence is important?
based on my experience, customer service is first person to handle with customer problem. they represent how does the company value is being integrated in pragmatic solution
What is the customer value of self-service kiosks for airline check-ins?
the customer value of self service kiosks
Which are the components of total customer value?
Product Value Personnel Value Service Value Image Value
What are the key factors that can influence the way consumers perceiveproducts and services?
The main difference between the response of customers in service and product perception is that a customer percieves the product in his own way after purchasing a product at a particular price. When a customer purchases a service, the attitude of the customer is the function of Value, Quality and the satisfaction level of the customer. the value of the service is determined vis a vis the price he is going to pay for a particular service. when a customer testifies the quality of a service either by his own past expeerience or by the communication of the service provider. after the consumption of the service the customer measures the satisfaction level he gets from consuming the service. thus the customer perception regarding a service is framed by:- 1. the value of the service. 2. the qulity of the service. 3. the satisfaction level from the service. since the optimum level of the Value, Quality, Satisfaction from a service is always acceptable to the customer. the weightage of all these factors should be maximum. value of the service is related to the price but sometimes the image of the service provider(Quality) excels the price hike and a customer is ready to pay the increased price.
What is a word that starts with v meaning customer service?
value
What makes you and your team irreplaceable?
Value. Customer Service + Quality Products / Price = Value.
How do you add value to an airline company?
Adding value to an airline company is really up to the company and their delivery of customer service. A customer can add to that with word of mouth and saying how wonderful the service was.
How can customer service contribute to best value in a public sector organisation or a third sector organisation?
Customer service can contribute to best value in a public sector organization or a third sector organization in various. Such organizations should monitor customer feedback which will improve service delivery.
What is demand sensing?
Identifying customer product service expectation and value drivers: the value proposition.
How or a product or service fulfills the needs of a customer is referred to as?
value proposition
Hotel industry a product or a service?
The hotel industry primarily offers services rather than tangible products. While physical accommodations and amenities exist, the core value lies in providing hospitality services such as lodging, dining, and guest experiences. Unlike conventional products, hotels focus on delivering intangible benefits, emphasizing customer service, comfort, and overall satisfaction. The immersive service-oriented nature distinguishes the hotel industry as a service-centric sector.
What product or service do customers value most about the automobile industry?
Oil change
