0
Product Value
Personnel Value
Service Value
Image Value
Wiki User
∙ 13y ago
Add your answer:
Earn +20 pts
What is the difference between total customer value and total customer cost?
The difference between total customer value and total customer cost is__________.
What is holistic margin management?
"(holistic margin management) is about removing non-value-added components from a customer's perspective, and reinvesting in those savings in value-creating opportunities."
Are customer value threshold and customer value proposition and value offering point the same thing?
No they are not all the same thing. A customer value threshold is the max the customer values something. A customer value proposition is the value proposed by the customer, which is the same as a value offering.
Total customer cost?
total customer costbundle of costs incurred in evaluating, obtaining, using, & disposing of producttotal customer value , areproduct valueservices valuepersonnel valueimage valuekimo
What are the six components of a Customer Service environment?
The six components are Organisational Culture, Service, Human Resource, Delivery Systems, Products/ Deliverables, and Customer.
What is a total?
A total refers to the complete sum or amount of something, often in reference to a numerical value or quantity. It represents the overall or combined value of all the individual components or elements.
What is total customer benefit?
Total customer benefit is the perceived monetary value of the bundle of economic, functional and psychological benefits customers expect from a given market offering because of the products, services, personnel, and image involved
What is the scope and components of customer analysis?
onnuma thareyala
What is the concept of customer value?
Customer value is one of key aspects of marketing.
What is customer delivered value?
Marketing is about meeting the needs of your targeted market, but also providing them with a value. this value is determined when subtracting the benefits a customer gets from the product with the the customer costs he does to get it. So for instance, if a customer looks for the image value, he has to see the costs he will incur to get it.
What is customer value?
Customer value is benefits and costs that customers get. Customers choose products according to value that the company create for themselves.
What are the components of good customer service?
· Consistent · Intentional · Differentiated · Valuable
