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Why does laptop touch-pad work with one user account and not another?
Wiki User
∙ 16y ago
This is more so a case of hardware then of software, I believe. There are so many possibilities dealing with this problem, but it sounds mainly like the computer is essentailly "reseting" itself. You may want to look at, when in the profile that is not working correctly with the touch pad, at the hardware that is connected to it and compare it to the other profile. (You can do that by installing an external mouse and installing it in the correctly working profile.) If you see a missing connection you know that the connection is messed up between the touch pad and the computer, or possibly that the power is cut off when switching profiles. If the external mouse does not work you know that either the USB, or other connection, is messed up, or some type of user controlled device connection is disturbed. In either case you may take it to a repair shop and explain what I told you and see if they can check the inside of the laptop to look at the connection.
Wiki User
∙ 16y ago
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