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Because he believes they are unsafe and not working properly.

Let me clarify. Battery is 3-4 yrs old. Veh. is 2001 VW Passat. Cables & connectors and cable insulation all look very clean and new. Problem was that the veh took 2 to 3 more turns to start than usual for a short period and now is not doing that.

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Q: Why does the VW dealer tell me that I need to replace both battery cables?
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