either the child safety lock is on or the rods inside the door to the handle have come off.
You have to take the door apart
Unattach the door
you cant
shift e+3
check the child safety lock
adjective
Not removable- replace entire hinge assembly
My first thought would be a poorly fitting weather stripping either on the door frame or one of the windows.
Is the child lock off.
Smash in the window with a hammer.
Might be the child lock is on. check that. I have a 98 Metro Lsi 4 door. and my door did the same ...but the child locks were bad and I had to have sum1 cut out those child locks. otherwise theyd never open ..good luck.
pinch yourself and it will all be a dream