The most likely causes are not operating the slide action hard and fast enough (pump) or not holding the gun securely against the shoulder (auto).
Look on the barrel to find out.
Which Mossberg .410? If its the 500E, you can chamber any .410 2.5" & 3# shell. Enjoy. It's a GREAT little gun.
Obviously, single shot of double barrel guns will fire them. The Keltec KSG and Winchester 97/ Winchester 1300 are reported to cycle them. The Mossberg 500/590 can have the shell lifter modified to feed them. In the Remington 870, shells tend to flip and jam.
The Banana Shell - 2005 was released on: USA: 19 May 2005 (Florida Music Festival Indie Film Jam)
I would call that the door jam area.
Mossberg
Moss Mossberg's birth name is Richard Mossberg.
Marlin makes one in that chambering.
Chambering
You will have to contact Mossberg
Mossberg 500AB
at the mossberg firearm factory.