Web Downloads
Windows Vista
Apple Incorporated

Why doesn't a download box open after clicking a download link online and how can you fix that problem?


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If the link you've selected does not start a download, and the site is functioning properly then try right-clicking on the link and selecting "save-as."

If you have a pop-up blocker installed on your computer, the window may not be able to open, preventing you from downloading. Check your security settings of your browser.