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Because any business is built on providing a certain product to the customer, therefore the customer is the one who pays you and gives you the funding for your business to be able to grow and continue, so if the customer is not satisfied, then he will not support your business and will not buy your product, therefore the business would lose money and it would also be in debt because when you build a company, you take loans from the bank which you pay back later on when the customer buys your products, so if he doesn't buy it, then the business would fail.
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∙ 13y ago
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Customer satisfaction is Hr or Marketing?
Customer satisfaction is part of marketing.
Can you give some challenges in customer satisfaction?
what are the challenges of customer satisfaction
customer satisfaction survey app?
customer satisfaction survey app
What is Literature review on customer satisfaction?
What is business literature review on customer satisfaction?
Where can a list of customer satisfaction reports be found?
Customer Satisfaction reports are unique reports that specifically gauge a company's customer rating. IBM's website has a list of their customer satisfaction reports, as do many other businesses. The Company, Clarabridge, also offers customer satisfaction reports for select companies. Some websites also offer customer satisfaction surveys, which enable the individual to take part in the satisfaction guarantee process.
When was American Customer Satisfaction Index created?
American Customer Satisfaction Index was created in 1994.
Are customer satisfaction and customer loyalty the same in meaning?
No
What is the costumer satisfaction?
It simply means when the customers need are fulfilled and they are happy with your services, it means a customer is satisfied. Also we can say when customer expectations are fulfilled then it is defined as customer satisfaction
Difference between customer satisfaction and customer delight?
Customer satisfaction is giving the customer something they expect and it makes them happy. Customer delight is giving the customer something they never expected but they value it highly once they have it.
Which cable company has the best customer satisfaction?
According to the American Customer Satisfaction Index, Comcast ranks as the top cable company under customer satisfaction followed by Time Warner cable and Charter Communications.
What is the relationship between customer value and customer satisfaction?
Marketing is the delivery of customer satisfaction at a profit. Goals: Attract new customers by promising superior value and keep and grow current customers by delivering satisfaction.
3 goals of business?
Profit Customer Satisfaction Employee Satisfaction
