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Why is it necessary to have a good understanding of the legislation and practices relevant to your customer service role?
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How do you gain approval to change customer service procedures or practices?
In order to gain approval to change customer service procedures or practices that are affected by legislation, you need to contact your supervisor. Just because things are changed by legislation does not mean you can just make the changes yourself without getting approval from higher up employees.
Is this effective Listening to and understanding how the customer feels about the situation?
Yes
Causes of customer dissatisfaction?
There are many causes of customer dissatisfaction. Usually it involves not being happy with a product or the sales people. Both can be corrected by understanding things from your customer's point of view and providing good customer service.
Why firm fail to realize important of customer?
Some reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethicsSome reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethicsSome reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethicsSome reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethicsSome reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethicsSome reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethics
What roles does the human resource element of the customer service environment play in customer satisfaction?
Proide employee with the information necessary to be able to satisfy the costumer
How do you gain approval to change customer service procedures or practices that are affected by legislation?
To gain approval to change customer service procedures affected by legislation, start by researching the specific laws or regulations impacting the current practices. Develop a proposal outlining the necessary changes to ensure compliance. Present this proposal to relevant stakeholders, such as legal counsel, compliance officers, and senior management, emphasizing the need for the changes to align with legal requirements while enhancing customer service. Seek their feedback and approval before implementing any modifications.
How do you gain approval to change customer service procedures or practices?
In order to gain approval to change customer service procedures or practices that are affected by legislation, you need to contact your supervisor. Just because things are changed by legislation does not mean you can just make the changes yourself without getting approval from higher up employees.
Why is it necessary to have understanding and practices relevant to a customer service role?
Well if you are a company thats requires customer service roles, you want people who can talk, can be patient, can be helpful, etc. Who would go back to a shop/business if they received poor service and were talked to by a grumpy assistant?
Madrid Protocol is an example of legislation that provides?
Company and customer protection
Is Listening to and understanding how the customer feels about the situation effective?
Yes
Is this effective Listening to and understanding how the customer feels about the situation?
Yes
Is this effective Listening to and understanding how the customer feels about the situation?
Yes
What does bedding customer care practices mean i have this question analyze the management process of bedding customer care practices in an organisation?
we are doing the same course ! i thing.. got the same question, but don't understand that word :/
What is the purpose of customer intelligence?
The main purposes of customer intelligence are to build better customer relationships and understanding, as well as to improve strategic decision making.
What is the objective of customer perception?
The objective of customer perception is to provide a clear understanding of how a customer feels about products or services. This can be useful to suppliers for making improvements.
How would obtain authorisation to change customer service practices?
pls help to answer it
Is this effective or ineffective Listening to and understanding how the customer feels about the situation?
Effective. By listening to and understanding how the customer feels about the situation, businesses can show empathy, address their concerns more effectively, and improve overall customer satisfaction. It can also help in building better relationships with customers and enhancing brand reputation.
