Why is your Whirlpool Duet Washer not Draining?

Answer 1

Typically this is because the drain pump has failed or is clogged so you'll get an F02 error. Remove the front panel under the washer door. (3 screws at very bottom front of the washer). In the immediate front of the washer is a big twist knob that turns counterclockwise. Make sure you have a bucket ready as there's 3-5 gallons of water waiting to rush out and greet you!

Once the knob comes loose, give it a gentle pull and it will come out with its attached filter. You'll typically find change, small socks, Shout Color sheets, etc. Get all out and reach in with your fingers to the right. There's a small drain hole there where the pump impeller is. Make sure its clean and free moving. Reassemble the knob/filter and see if you're fixed. If it repeats the error, your drain pump is bad. If you look at most sites, they talk about an ASKOLL M75 pump. Whirlpool only sells the full pump and housing assembly and it will cost you between $95 and $200. It is listed as part # 280187.

The same motor is available for GE models as the WH23X10013 and I've found it as cheap as $19 !!! Now of course, all you get is the motor and not the full drain assembly, but it's the part that failed, not the drain assembly! Save your money folks!

The GE motor mentioned above will work but minor modifications will be needed to connect the power (remove the orig plug and attach new plugs and/or solder to motor assembly). I just did this myself and yes, saved big time over the original pump from ASKOLL. :)

Answer 2

I have a Tromm WM2688Hnm washer and it says NOT DRAINING - CHECK THE DRAIN HOSE AND FILTER. What is wrong?