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Why would an employer encouraged and employee to complete a customer service training class?
Wiki User
∙ 7y ago
To increase the rate of customers returning to do more business
Eloise Kuphal
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Why would an employer encourage an employee to complete a customer service class?
An employer would encourage an employee to take a customer service class in order to help the employee improve his or her skills in that area. This would, in turn, improve the customer's experience, and therefore improve the public image of the company.
The actions of an employee are not attributable to the employer if the employer has not directly or indirectly encouraged the employee to violate a law and if?
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Why would an employer encourage an employee to complete a customer service training classes?
To increase the rate of customers returning to do more business
1define customer and customer service Describe external and internal customer with examples from the project work?
An External Customer is a person who is purchasing goods or services from you. An Internal Customer are the people who work in the organization, i.e. the Staff. Customer Service is about "being there" for the Customer. In business there is an implied contract between the Customer and the Company. The Customer expects to get what they pay for and to be treated with respect, and in a friendly and ethical manner. However, that's just Customer Service, not necessarily great Customer Service. Internal Customer Service is also about "being there" for your Staff. As well, there is an implied contract between Employer and Employee, that the Employee will be treated with respect by the employer; that the employee will be provided with the tools and knowledge to do their job satisfactorily; that the employer will recognize the employees' contributions; that the employer will provide honest, contructive feedback to the employee in order to help elevate their performance and know where they stand with the employer at all times.
Where does information exchange begin in order to produce customer service?
Between employer and employee
Where does information exchange begine in order to produce good customer service?
between the employer and the employee
Why customers is important in a company?
customer are the ones that take in the money to the business , basical their the ones that paying the employer and employee.
Can a employer force an employee to pay for damages to a customer's car?
Did you damage the customers car on the job? If so, he probably can.
An employer asks an employee that I can count on you to?
If an employer asks an employee if that employer can count on him or her, the answer should be yes. An employee must be reliable in order to benefit the employer.
Which if these involved in employer to employee trust?
The employee's criticism of the employer
Who is responsible if someone gets hurt on something an employee built the employer or employee?
If the employee built the item under the direction of the employer, using the employer's plans or specifications, the employer will be responsible. If the employee did not follow the directions of the employer, particularly if it strayed from the standards of a normal build, then the employee could be held responsible.
What are the elements in determining employer-employee relationship?
There are various elements in determining employer-employee relationship. The main elements can be found in the recruitment and engagement of the employee by the employer.
