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I had the same problem, in searching the internet I've found lots of people that reported this same problem. The head unit (stock) still works fine, the light comes on, I can scan for radio stations, CDs act like they are playing, etc. but no sound come out at any volume. There is no mute. The radio fuse is located in the fuse box below and to the left of the steering wheel, at the back of the storage compartment behind a plastic cover that says "fuse" on it. The one related to the radio is labeled "ACC" on the sticker on the plastic panel. But this fuse is not broken. I checked all the fuses, none are broken.

The problem turned out to be a short in the rear speaker wiring. This is common because Toyota puts very cheap speakers back there with flimsy wiring that also hangs down into the top of the trunk space - if a bag, box, stroller, etc. bangs into it, the wiring can easily short out.

You can temporarily disconnect the rear speakers if damage is obvious, and tape up the wires to prevent the short. Replacing them is a good solution, not very difficult or expensive. They are 6x9 oval size.

Try to use Toyota speaker adapter plugs so you don't need to cut wires and mess the electric system up. You can get them from Ebay or Amazon.
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Q: Why would your speakers stop working 2001 Toyota Echo?
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