You want to make future in call centre so in future it will be beneficial for you or not because your brother and friends pursuing MBA so they say nothing future in call centre so tell you?

A deeper realization is sinking among the BPO executives that in the process of earning fast bucks, they are missing out on options that might lead to a better future. Better salary, regulated work hours and a secure future is what is driving most of the people employed with the BPO industry to venture out to pursue an MBA degree with specialization in sectors like HR or Finance. A recent survey has pointed out that about one third of BPO executives in India are eager for an MBA. While this is all just beginning, the growth has been dramatic. Let's look at customer interaction services, including call centers and customer support centers. These were prime areas of growth during 2000-01. And this growth will continue, as long as U.S. businesses face economic pressure to do more with less and the Indian contact center proposition is favorable. Anju

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