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A genuine desire to serve and please people. The ability to think on your feet to resolve issues. Patience to be able to hear a customer's complaint and the self-confidence to not take it personally. Excellent listening skills to be able to read through the customers remarks and understand the true nature of their problem. Good judgment to be able to come up with the best solution to resolve their problem.
.... and in some companies, a tolerance and capacity to memorize and follow potentially hundreds of customer service policies which are typically in place as a means to not service the customer, but rather the company.
What else can I help you with?
What does an asset management company do?
An asset management company takes care of a customer's financial investments by investing in a variety of securities. They diversify a customer's portfolio according to their personal needs.
What is the meaning of cash- take sale?
Cash-Take Sale. The customer pays for the goods and takes these home with him/her
What is layaway sales?
Retail sales promotion scheme under which a customer deposits a fraction of the cost of the merchandise he or she wants but cannot buy at present. The store holds the merchandise until a certain date on or before which the customer completes the payment and takes the delivery.
What are the average number of accounts at a bank per customer?
The average number must certainly be above one as it takes only one customer to have two or more accounts to increase the average. Then there is the question of company accounts and joint accounts. It is possible that a given bank branch office only has one account per customer, but unlikely that a bank would
What is the average time it takes your customer to pay you?
The average time it takes for customers to pay can vary significantly based on industry, payment terms, and customer relationships. Typically, businesses may experience an average accounts receivable turnover of 30 to 60 days. However, some customers may pay more quickly, while others may take longer, particularly if there are disputes or delays. Monitoring payment patterns can help businesses optimize their cash flow and adjust credit terms accordingly.
How is the customer service of AAA Life Insurance?
AAA Life Insurance has a not so satisfactory customer service, it takes a while to even get to where you can do reviews of there life insurance.
Does frontier communication have good customer service?
From what I have seen, Frontier Communication leaves a lot to be desired when it comes to customer service. The biggest complaint is that it takes many calls to resolve issues.
Why is customer service excellence is important to a customer?
Customer service excellence is important because it improves public persona and strengthens your brand. It is a good way to differentiate a product from the competition and can provide a competitive advantage, which allows businesses to charge a premium price. Good customer service entails listening to your customers and valuing their opinions.
What is the job of a customer survive associates?
A customer service associate takes car of the needs of customers. Answering questions in person and on the telephone, depends on the specifics of the industry
Does Tesco personal finance have good customer service?
Tesco personal finance, just like any other business or faculty, offers customer service to the people who give them business. I believe that Tesco takes time in their service to help customers.
AHT stands for?
Average Handling Time. It is a metric used in customer service to measure the average time it takes for a customer service representative to handle a customer inquiry or issue. A lower AHT generally indicates more efficient service.
What is the role of a supply chain manager?
Some duties of a supply chain manager consists of managing all steps it takes to get the product into the consumers hands. This includes from the processing of the product to customer service to the customer.
What is the role of supply chain manager?
Some duties of a supply chain manager consists of managing all steps it takes to get the product into the consumers hands. This includes from the processing of the product to customer service to the customer.
What does the attitude of 'customer first' mean?
A customer first attitude is an attitude encouraged by many businesses where the customer's needs and comfort are placed above the employee's comfort and convenience. Employees with this attitude go above and beyond for customers and do whatever it takes to make the customer happy and satisfied with their service, within reason.
How do I make my health and fitness franchise succeed?
Your franchise needs to be convenient for your customers and be a affordable. Being open 24/7 is a bonus. Great customer service and getting to know every customer is what it takes to succeed in the industry.
What does the term service mean as it refers to restaurants?
The term "service" as it relates to restaurants entails the care a customer receives from the moment they walk into a restaurant until the moment they leave. The host or hostess greets a customer upon arrival and seats them at a table. The waiter or waitress takes the customer order for food and drink, stops by periodically during the meal to check on the customer to see if they need a refill or anything else, and acts as the cashier when the customer is ready to pay.
What it takes to become a nice successful businesswoman?
it takes nothing, just be you.
