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There are so many factors that come into play on that question. Are they waiting for parts, are they giving you a deal by working on it in their spare time, were they given wrong parts, are they in discrepancy with you, waiting for an agreed upon cash deposit from you, ect. Here is a good rule of thumb I used to use with my tech's. The job should be to the furthest possible point available. If the job is sitting it better be because we are waiting for a part, signature, or something beyond our control. That tech should be on that job. If there is another car in his stall, it comes 2nd to the original job. It is ok to start, even finish another job as long as all possible work is completed on 1st vehicle. That means having the gaskets scraped before the new part gets there, not after. If the guy gave you a pick up date, he should meet it or have a good reason. Only allow 1 excuse per car, per repair.

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Q: What is the time limit an auto repair shop has to repair your vehicle?
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