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You need to get one of the middle seats out, better both middle seats out, then remove the rear seats. Once inside, remove the back panel as per instructions in the owners manual for replacing tail lights and stop lights. In my manual it is pages 317 and 318. You need to remove the top strap screws first. You do this from inside the van with a work light.
Of course, this strap is on the bottom of the door when the rear hatch door is closed. Gently pry out the bottom half of the plastic cover, the cover just snaps out with white plugs that fit into holes in the metal frame of the inside rear hatch. These plugs are just fitted into sockets on the plastic inside cover. They are a pain when you try to put the cover back on. They shake loose and some times don't line up with the holes in the door frame.
You then use a screw driver to pop open the spring latch. You will see the cable that attaches to the outside handle, just follow it to the broken black plastic hook that opens the lock. When you have the rear door (hatch) open, remove the entire piece and take it to Toyota parts dept. As soon as you show it to them they will tell you they have it in stock. These damn things break all the time. Just pay the man and get the whole unit. I tried to fix mine by drilling a hole , pinning it and using crazy glue. It will not work, too much pressure. A new one costs about 35.00. Make sure you have all the white plugs in the pastic cover and then just snap it in.
Bill O'Donnell
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