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The first piece of advice is to attempt to reach the prospect at least 3 times before leaving a message. Now, to further answer your question. For years I have witnessed some pretty weak voice messages from some pretty good salesman. What's the point of leaving a voice message if it doesn't result in a call back?
A typical salesman leaves a voice message that basically says something like this: "I want to sell you something, here are the benefits and here is why you need to buy it, please call me NOW at 555-5555".
This message almost NEVER results in a return call. Though the caller may have peaked the prospects interest he/she left enough information that, if even remotely interested, would only result in a search for more information from all of your competitors. On the other hand you may have left enough information for the prospect to decide to avoid your calls thinking you are wasting his/her time, which may not have been the case had you not left so many details on your voice message.
Next time, try leaving a message like this, Hello Mr. Buyer, this John Seller with XYZ Company. I have an important matter to discuss with your office and I understand that you are the only one with the authority to help me. I am usually tied up in meeting before 10:00am but if you could call me back anytime after that I would appreciate it. My number is ***-****.
This very brief message has accomplished several important things that greatly improve your odds of getting your call returned:
- You made the prospect feel important by telling him that HE is the only one with the AUTHORITY to field your call.
- You did not disclose the purpose of the call and therefore the prospect is less likely to judge the purpose of your call, reject the call of shop the product.
- You have created the image that you too are important and are not readily available at any time.
- Because you did not disclose the purpose of the call you have peaked the prospects curiosity which greatly increase the odds of a return call.
IMPORTANT: I can't emphasize enough that you your message should never lie, stretch the truth or mislead the prospect in any way. Devious tactics may get your call returned but may result in a hang up or possibly even a complaint with Consumer Affairs of the BBB, and there is no sale worth killing your companies reputation.
What else can I help you with?
What is a blended process in bpo?
blended process is incoming calls (support related,inquiries) and outgoing calls (sales,marketing,promotions)
What is sales quotas?
sales quota as mean of sale forecasting
Solutions to overcome the barriers to effective communication?
Some of the barriers to effective business communication include, the message, the audience, the method of communication and the originator. The message can be a barrier because not all news, is good news. Overcoming the shortfalls of the message itself is an art that is best learned in school, rather than by hard knocks, as the knocks can cost jobs. Use a tactic that considers the message and start with positive words if the basic message is negative. Always use the two main point rule, and provide the background in the business message start and then the direction or what you want done in the second part. The audience can vary and your writing has to be matched to the variance an audience can have. The workers in the factory will not hear things the same way that the people in human resources will and the message might get lost, or at least change significantly in the translation. So, don't make your audience translate, but build in the message so that it is easily understood. The way that the message is sent. You can use Power Point (Impress!) to help amplify your message, but if you choose a means that does not fit the audience, you can be like the MP3 player sales man and the deaf conference. Overcome barriers to effective communication by matching what you say to your audience, being sure your message is written in a way appropriate and see that you don't take too long to present it!
What is the difference between sales objectives and communication objectives?
Sales objectives focus on sales. Communication objectives are goals the organization have for effective communication. Good communication can increase sales goals.
What is outbound phone sales and inbound phone sales?
Outbound phone sales is an outreach effort by companies to generate new business via the phone. Inbound phone sales, by contrast receives inbound sales inquires via the phone that were generated via advertising or other marketing mediums. Outbound phone sales is the outreach effort while inbound phone sales benefits from other marketing outreach efforts.
What is sales output?
ratio of calls to actual sales
What is return sales?
When the sold items are returned back to the seller by the customer then, it is Sales Return for the seller.
What is the journal entry for goods return?
If sales goods returned: [Debit] Sales account xxxx [Credit] Sales Return account xxxx if purchase goods returned: [Debit] Purchase return xxxx [Credit] Purchases account xxxx
How do you balance sales return account?
Sales returns account are balanced and closed against actual sales for the amount of sales returned by the customers due to any reason.
What the difference between inside and outside sales?
Inside sales people field phone calls, either incoming or cold-calling. They work with walk-in customers, emails, phone. They do not generally leave the office. Outside sales people go from client to client, spending most of their selling time "outside" the office.
What is the difference between outside and inside sales?
Inside sales people field phone calls, either incoming or cold-calling. They work with walk-in customers, emails, phone. They do not generally leave the office. Outside sales people go from client to client, spending most of their selling time "outside" the office.
Journal entry for returned goods by customer?
[Debit] Sales returns [Credit] Cash / bank [debit] Sales revenue [credit] sales return
Can you register so that you do not get sales calls?
In the UK, you can register with the TPS [See related link] which will stop most marketing calls.
Is return inwards added to cost of sales?
Return inwards is that portion of sales which is returned by the customers due to some defect or any other reason and it is deducted from sales and not added to cost of sales.
What does the Spanish word sales mean in English?
Sales (SAH-lehs) is the familiar (second person) of the verb salir, which means to leave or to go out. so it means "you go out" or "you leave".
What is the purpose of a subliminal message in a sales presentation?
Your Mom Of Course.
Where do you put Sales Returns and Allowances on a trial balance?
On the trial balance, Sales Returns and Allowances is a liability. If items returned are sold later, they become assets under sales.
