TELNET
When a user invites a technician to help repair their computer, it is commonly referred to as "remote desktop support" or "remote assistance." This process involves the technician accessing the user's computer from a remote location to diagnose and resolve technical issues. It is a convenient and efficient way to address computer problems without the need for an in-person visit.
I would contact the service carrier thru which I had my service and ask them if anyone could assist me with remote computer support and if that didn't resolve my problem I would ask them if they could refer me to someone who could help me.
Remote access software is used to access your desktop or laptop computer from another location and using another computer. These software programs allow you to log on to your computer when you are away from home.
A remote desktop connection download allows someone to access your computer from another location. This typically is used by a company to allow a technician to fix your computer.
Level two technicians
remote diagnostics utility
Remote helpdesks are used to help clients in assisting with their technical problems. They enable the technician to control the computer "remotely" through the internet order to resolve issues.
NTLM
A technician wishes to secure the network authentication for all remote users. Key fobs is a security technology that uses radio communication with a computer before accepting a username and password.
Generally speaking, no. But there are situations where they can see your computer screen such as if you've been hacked or if you allow a technician to have remote access.
Remote Desktop Protocol
A remote control.