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US CIS is NOTORIOUS for their "Voice Jail System" which is systematically designed to NOT help you. But I've broken the code! 1. Call 1 800 375 5283 2. Hit "1" for English 3. Hit "2" for I Have a Question for an Application I Have Filed 4. Hit "3" for "I Don't Know the Receipt Number" 5. Be very, very nice to the live human they deign to let you talk to. These low level staffers are, in my experience, the ONLY people at Homeland Security/US CIS/Bureau of Immigration and Customs Enforcement who are capable of walking and Chewing Gum simultaneously. Have your papers ready, be ready to take notes, and BE COURTEOUS. These people put up with a lot of crap from desperate people. Don't be one of those desperate people. Signed, An Immigration Attorney

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