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What else can I help you with?
What should be done initially if guests refuse to leave the premises?
show your authority and ask for the guest to leave
What should be done if a guest refuses to leave the premises?
show your authority and ask for the guest to leave
What is pagging?
Paging is a system of locating the guest. If the guest is not in his allotted room but some where inside the hotel premises, paging is done to locate him the message.
What will you to do if the guest complains that he lost his wallet in the room?
Help him to search for the wallet. It is the guest's responsibility to look after his own property. Unless a thief has entered the room and stolen it, it is just as if the guest has lost his wallet outside the hotel premises in the street.
What to say if the guest complains that he lost his wallet in the room?
Help him to search for the wallet. It is the guest's responsibility to look after his own property. Unless a thief has entered the room and stolen it, it is just as if the guest has lost his wallet outside the hotel premises in the street.
Safety and security department in a hotel?
The safety of a hotel guests are a major area of hospitality and restaurant law. Safety involves premises liability to avoid unsafe conditions that can cause guest injury. Maintaining due diligence in hotel security comes from monitoring and regulating access to guest areas and rooms. These can be managed by having dedicated safety and compliance staff in addition to security personnel to monitor the premises/
What if a guest at hotel refuses to pay dept and walks away from personal property?
call the police, you have the right to make a citizens arrest & can detain but not harm the individual.
Is it good etiquette for a guest to say they do not like the food being served?
No, the guest should shut their mouth and eat what's served. After, the guest should thank the host.
What are skills of bell boy?
A bellboy, or bellhop, should possess strong communication and customer service skills to effectively assist guests and address their needs. They should be physically fit to handle luggage and navigate the hotel premises efficiently. Additionally, a good bellboy should have a keen attention to detail, be knowledgeable about the hotel's amenities, and demonstrate a friendly and professional demeanor to enhance the guest experience. Problem-solving skills are also important for addressing any issues that may arise during a guest's stay.
What should a server do when an intoxicated patron insists on driving home offer the guest free parking for their car and call the taxi company ensure that some other guest or server drives the pa?
When an intoxicated patron insists on driving home, the server should prioritize their safety by offering free parking for their car to discourage them from driving. Additionally, the server should call a taxi or rideshare service to arrange a safe ride home. If possible, they can also seek assistance from another guest or server to help ensure the patron does not leave the premises in an unsafe condition. Ultimately, the goal is to prevent any potential harm to the patron and others on the road.
Should a guest remove sheets?
No
If a guest were to fall and get injured in my home will my homeowner's insurance cover my guest?
You should check your homeowners insurance policy declarations. But with that said, your policy should have guest medical protection which could range from $500-$25,000 for your guest's medical expenses.
