Cards in this guide (23)
What does imphasis mean
Typing a word entirely in capital letters to emphasize a word
when writing a message in an IM application or email. For example
if you want to yell at someone over an email, then you write the
whole message in capital letters and with exclamation marks.
What is the bodys speedy electrochemical information system called
Why would you copy an individual instead of listing that name on the To line
When the person in not directly involved in the message but has a need to know
Should color and design be used in emails
Yes, but only sparingly, to emphasize a point.
What information would you find in an Address Book
Why has email communication grown so quickly as a business tool
Because email is easy to use, fast, and inexpensive.
What icon is usually used to indicate an attachment feature
What is a reason that the subject line should never be left blank
The receiver may think the message is spam
When is it more professional not to send a business email
When the content is highly sensitive or emotional.
What is the aspect of language that deals with writing but not speaking called
What is a reason for preferring to send a print business letter rather than an email for an initial contact
It is more professional than an email.
When should you forward instead of replying to an email
when the recipient was not included on the original email
When is it productive to set up a folder system for filing eMails
when you want to be able to save and locate emails easily
Why should you avoid the use of sarcasm clichés and idioms in business letters
A business letter should be concise and to the point. It should
clearly state why you are writing, clearly present information
related to the matter of the letter, and state what (if anything)
you want the recipient to do in response to the letter.
Idioms and cliches can obscure the point of a business letter
and sarcasm can put the recipient in a negative frame of mind.
Why is what you say in business as important as how you say it
Poor writing skills detract from the sender's message
What is an advantage for scheduling meeting through an email system
You know who has agreed to attend in advance. (APEX)
What happens if a spelling checker does not have a suggestion for a misspelled word
The writer must correct the word - apex
Which of the following is an example of effective time management
Keeping your employee calendar up to date.
The idea generating technique most often used in writing business letters is
Why a file naming conventions essential
Without everyone using the same system , it would be impossible to know locate folders or files.
What is The optional feature in a business letter is the
Reference.
Apex Uses of Business Letters
Why The fact that companies can store and access emails sent or received on the equipment limits which of your rights
A personal business letter may be written by
A college student inquiring about a loan.