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Describe a situation in which you have improved the quality of customer service at your business?

Describe a situation in which you have improved the quality of customer service at your business? quality customer service and cost challenges


What is the objective of manufacturing process planning?

Getting a quality product to the customer by their due day.


Situation in which you have improved the quality of customer service?

During an interview for a position in customer service, you may be asked to describe a time when you provided excellent customer service. You should give an honest example of doing this. You may have helped a customer with a return or resolved a problem for them.


What is customer profit?

Customer profit is in terms of quality & price


Is customer satisfaction a mean or end to achieve quality?

One major definition of quality is "meeting customer satisfaction." Therefore, customer satisfaction IS quality. Another definition of quality is "manufactured to specifications". That technical definition avoids the issue of customer needs entirely. There are about 7 major definitions of quality. The really important thing to remember is that any real quality includes meeting the customer's needs and expectations. Thus, customer satisfaction is both the end and the means of quality. Sorry for the slippery answer but I was a quality engineer and program manager before being a math teacher.


What are the top traits to look for in a pharmaceutical partner for healthcare and medical supplies?

A good pharmaceutical partner should be reliable, follow all health regulations, offer top-quality products, and have great customer support. It’s also helpful if they can handle your business’s specific needs.


How customer relate pricing to quality?

well, when the customer relate pricing to quality to get the price less than other competetors.


Importance of gaining customer feedback?

Gaining customer feedback enables a business to focus the quality of their customer service and be more competitive.In business you always strive to improve your customer service as the customer writes your paycheck with the services or products he purchases from you.By getting customer feedback, you can make your customers happier, hence they will buy more from you increasing your paycheck.


What is quality customer service?

Quality customer service can be defined in a great number of ways. Many people agree the customer service is good when everyone leaves happy.


How might the benchmarking and quality circles inprove quality?

for eg: for a product required by a customer, the benchmarking will be done by the customer. it means the product is of good quality which the customer was expecting. Benchmarking means the product has relative performance which is expected.


What is a quality control device?

Your Customer !


How would you handle a situation where a customer is dissatisfied with the quality of a product?

As a boutique manager, the way you handle customer complaints and dissatisfaction directly impacts the reputation and success of the business. It’s not just about solving a problem, but also about preserving and enhancing the customer relationship. This question allows the interviewer to assess your problem-solving skills, your ability to handle pressure, and your commitment to customer satisfaction.