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Customer is always right.
Find out what the customer wants and then see if you can provide that. IF not, see how close you can come to what the customer wants. Often it's not monetary but more emotional. You can take care of customers needs, while not sacrificing your company's bottom line.
Sometimes though, it's best just to GIVE the customer a refund, or exchange so that they will not badmouth your co. or worse.
Take care of the customers concerns.
What else can I help you with?
Give an example of the steps you would follow to take care of an angry customer?
Give an example on the steps you would take to take care of an angry customer
How would you approach a situation over the phone with a dissatisfied customer?
It is sometimes difficult not to get angry at dissatisfied customers, but this is actually one of the most important things. Trying to stay calm and to offer to remedy the situation or offer further advice can go a long way.
What actors and actresses appeared in Grand Theft Auto 5 Release - 2012?
The cast of Grand Theft Auto 5 Release - 2012 includes: Jasmin Alexandra Perez as Angry Customer Dallas Baer as Angry Customer Joe Cash as Angry Customer Austin Dicamillo as Angry Customer Ashleigh Doran as Angry Customer Michael Hemphill as Angry Customer Eric Kassmann as Angry Customer Danielle Kuna as Angry Customer Thomas Lochner as Angry Customer Jesse Pickering as Angry Customer Greg Stritzel as Angry Customer Skylar White as Angry Customer
What does you are keeping your cool means?
"You are keeping your cool" means that you are not getting angry or flustered in a difficult situation
Define irate customer?
Irate customer means angry customer. The customer who is angry because of poor services provided.
What does irate customer mean?
A customer who is very angry.
How do you recognize when a customer is angry or confused?
explain how to recognise when a customer is angry or confused
Is customer always rightWhy?
Usually. The theory is that you don't want an angry customer because negative publicity from one angry / dissatisfied customer will undo a lot of hard and expensive advertising work. If you keep that person happy, you can usually turn a bad situation into a good one, perhaps that angry person, since you made him happy, will tell his friends how great your establishment is because you handled the situation properly. In certain circumstance the customer is not right... for example: when the are obviously trying to take advantage of you, if they are mis-interpreting something that is pretty easy to understand, or if they become belligerent.
When you had to deal with angry costumer how did you handle them and what did you do?
The best way to deal with an angry customer is to speak to them with a calm friendly voice. Listen to their complaint and show true sympathy. As the old saying goes - you can catch more flies with honey than vinegar.
What is the difference between Angry with or angry at?
The difference is we don't say "angry at." We say mad at or angry with. You can be angry with a person or their actions, you can be angry at a situation.
When talking to a customer about an issue with a product i would find it most difficult when?
I would find it most difficult when the customer is frustrated or angry, as their emotions can make it challenging to communicate effectively. Additionally, if the issue is complex or technical, it may be hard to convey solutions clearly without overwhelming the customer. Balancing empathy with problem-solving in such situations requires careful listening and patience.
Give an example on the steps you would take to take care of an angry customer?
Give an example on the steps you would take to take care of an angry customer
