I would first listen attentively to the parent's concerns, ensuring they feel heard and understood. I would empathize with their feelings and ask clarifying questions to gather more information. After that, I would explain the steps I can take to address the issue and follow up with them to ensure their concerns are resolved satisfactorily. Maintaining open communication and a positive relationship is key to effectively handling any complaint.
What is "The complaint?"
Yes it can be but it depends on what complaint it is. If it's criminal the police can do it.
You have to say: Excuse me, sir. Your problem wasn't very informative on what we can do to help.
kjn
take the cabin crew's name and number. write to the airline complaint unit
I would do every thing in my power an or with some help to give the customer what they want and make them happy.
tell the boss
Define "complaint." At your age the police would accept your "complaint" (i.e.: report) of a criminal offense committed against you, but for any civil law-type actions you would have to at least be the age of "legal majority" in Georgia, which in most states is 18 years of age.
If you are talking about one plaintiff, then it is: Plaintiff's Complaint. If it is the complaint of many plaintiffs, then it would be: Plaintiffs' Complaint.
In the county that the original order is in.
Get in contact with whichever airline you flew on. They should handle the complaint and resolution.
leave them alone.