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Plimus is the worst payment processing company I've ever dealt with. Their support sucks. If you wanna know more, just Google "Plimus scam".

We work with plimus on a regular basis and we have heard horrendous stories from customers about how horrid the customer service people were. We encountered first hand when recently, we had some issues with Plimus and had to call them for help. And boy were our customers right! They were slow in responding to our queries and no one takes accountability of who is in charge. They push responsibility from one person to another and ultimately after more than a week, we still do not have a solution to our problem with Plimus. The worst was their customers support representatives. The male representatives were generally still rather helpful. The ladies, especially a particular one called Carrie, are not helpful and have a tendency to hang on the phone. Please beware of Carrie. They do not name a Horror flick after her for nothing.

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15y ago

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