because as a owner or worker of a mechanic shop you are in buisness to make money. you don't want customers coming back with the same problem that they were in there before because in the end that will cost you money
listen carefully ask questions and verify the complaint while the customer is present
no.
verify the complaint
verify the complaint
Verify the complaint while the driver is present, and if possible replicate it.
The first step is always to verify the complaint. you don't want to waste your time(time=money) trying to diagnose something that doesn't truly exist. once you verify that it is an actual problem then you can begin to diagnose the cause.
So that you do not administer treatment to the wrong patient.
It is so important because you want to know what you are able to fix. That way you can improve your buisness and make it more enjoyable for everybody.
kundi
I am a content creatior. So it's important to verify my facebook profile. Please sir verify my facebook profile. Thank You.
because there could be a different problem causing the original complaint.
So that you are absolutely sure that the information you have is valid and genuinely true-- especially if you are planning on telling others about it.