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In this situation, the employee is considered and agent of the company and as such, it would be the company that is responsible, not the employee. If the employee accepts the package, they have to take what is known as "reasonable care" of the package in your absence. Reasonable care is defined as the degree of care in which any prudent person would use in a particular circumstance. In this case, reasonable care would include securing the package in a safe place such as behind the counter so that other customers would not have access. If the employee takes a break while in the care of your package, reasonable care would include the employee communicating to the person who is relieving them why they have the package and a description of the customer who left it in their care. Ultimately, if the employee took reasonable care measures adn the package was still stolen, the responsibility lies with you, the customer, not the employee or business.

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16y ago

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