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for a private limited company it is important that customer research is carried out to indentify

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12y ago

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Nature of service marketing and classifications of service marketing?

1. customers donot obtain ownership of services. 2.services are perishable 3.customer may be involved in production process 4.promotion needs differnt approaches. 5. employess are considered more important customer.


What is brand resonance?

Brand resonance refers to the nature of the ultimate relationship and level of identification that the customer has with the brand.


What are the expectation and perception of customer regarding tangibles?

types of produdct,nature of the prodct ,price of the produ durability ofthe product


What is real needs in marketing?

'Real Needs' in marketing are the actual needs of the customers which he may not be able to pinpoint/state to the salesperson and some probing needs to be done by the salesperson to find out the exact nature of the stated need by the customer. For example : A customer walks in to a car showroom and says he wants to buy a inexpensive car. Herein the stated need is that the customer wants a inexpensive car. But the real need could be that the customer wants a car which has a low operating/running cost and not a car with a low selling price. Thus the salesperson here will have to do a little bit of probing to understand the exact nature of the stated need of the customer.


How is technology changing the nature of customer service?

With more and more purchases being made online, less and less customer service issues are handled in person. Even when a purchase is made in-store, the customer service is often handled with the use of technology such as a an automated phone system and e-mail. Smartphones are also rapidly changing the customer service environment; sending coupons and offer codes directly to phones through mms.

Related Questions

What is the nature of inquiry diagram?

What is the. Astute of inquiry diagram


What actors and actresses appeared in An inquiry Into Human Nature - 2005?

The cast of An inquiry Into Human Nature - 2005 includes: Vegard Thomassen as Sheep


How do the scientist study nature?

Scientific Inquiry


how do you identify with customer service characteristics in terms of their quantitative nature?

To meet their standard of products they want


How does the nature of inquiry end?

It never ends. It is a cycle.


What is the definition of the word specified?

The word 'specified' means to clearly identify and define something. So for example one might be asked to specify the exact nature of an inquiry or the asking price of a product.


Who do you refer to with different types of enquires?

When handling different types of inquiries, I refer to specific departments or individuals based on the nature of the question. For technical issues, I direct the inquiry to the IT department; for customer service-related questions, I refer to the customer support team. Additionally, for financial matters, I would engage with the finance department. This ensures that each inquiry is addressed by the most knowledgeable and appropriate personnel.


What does Nature of the enquiry mean?

Nature of the enquiry refers to the type or topic of the query being made by an individual or organization. It helps to define the scope of the inquiry and guides how it should be addressed or resolved. It is important for determining the appropriate response or solution.


Definition of economics by Adam smith?

"An inquiry into the nature and causes of the wealth of nations."


What is nature inquiry?

Nature inquiry is an educational approach that encourages students to explore and investigate the natural world through observation, questioning, and experimentation. It emphasizes hands-on, experiential learning, allowing learners to engage deeply with scientific concepts and processes. By fostering curiosity and critical thinking, nature inquiry promotes a deeper understanding of ecological systems and the interconnections within them. This method also nurtures a sense of stewardship and appreciation for the environment.


What does this mean 'For any further clarification please don't hesitate to contact us''?

If a letter reads "for any further clarification please don't hesitate to contact us," it is probably the response to a customer service inquiry or complaint. If the nature of the matter was not explained, it is best to contact the company.


What is first-order inquiry for philosophy?

First-order inquiry in philosophy involves directly investigating fundamental questions about existence, knowledge, reality, ethics, and other topics without relying on prior assumptions or theories. It focuses on exploring the nature of these concepts and the arguments supporting different perspectives without engaging in meta-philosophical analysis or reflection on the nature of philosophical inquiry itself.