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The optimum ratio of supervisors to staff in the service industry typically ranges from 1:10 to 1:15, depending on the complexity of the tasks and the level of support needed. A lower ratio can enhance supervision and training, leading to better service quality and employee performance. However, the ideal ratio may vary based on the specific context, such as the type of service provided, the level of experience of the staff, and operational goals. Ultimately, finding the right balance is key to maintaining effective management and employee morale.

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3d ago

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What the difference between effectiveness and efficiency on organizational behavior?

Efficiency describedEffectiveness described· The state or quality of being efficient; competency in performance.· Accomplishment of or ability to accomplish a job with a minimum expenditure of time and effort: The assembly line increased industry's efficiency.· the ratio of the work done or energy developed by a machine, engine, etc., to the energy supplied to it, usually expressed as a percentage.· Adequate to accomplish a purpose; producing the intended or expected result: effective teaching methods; effective steps toward peace.· Actually in operation or in force; functioning: The law becomes effective at midnight.· Producing a deep or vivid impression; striking: an effective photograph.· Prepared and available for service, esp. military service.


Which term refers to a set of quantitative performance measures that human resource managers use to assess their operations?

ratio


Utilization of a production process is the ratio of time that a resource is actually being used relative to the time it is available for use?

True


Span of control refers to the number of people units who report to a supervisor What is the optimal ratio for span of control?

d. 3 and 7


Explain how the concepts of quality assurance and quality control affect the application of business planning considerations and corporate expectations?

Implementing Total Quality Management created an impact over the company within few months. GNY building material met a ratio of 25:1 payback on its investment, reducing the costs that worth 600000 pounds and over 300000 costs saving. The premium service reputation of the company has been restored, which attracted more costumers. Employees have become more reliable due to training sessions.[Source: Hubsey, 2014]

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