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Explain why it is important for organizations to monitor the procedures that they use to deliver customer service as well as the final result?
Monitoring customer service procedures and outcomes is crucial for organizations to ensure consistency, quality, and customer satisfaction. By regularly evaluating these processes, organizations can identify areas for improvement, optimize performance, and adapt to changing customer needs. Additionally, tracking results helps in measuring the effectiveness of training and resources, fostering a culture of continuous improvement. Ultimately, this vigilance enhances customer loyalty and drives long-term business success.
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The concept of competitive advantage is as important for non-profit organizations as it is for?
"The concept of competitive advantage is as important for non-profit organizations as it is for profit organizations". Do you agree with this statement or not? Explain with examples to justify your answer. "The concept of competitive advantage is as important for non-profit organizations as it is for profit organizations". Do you agree with this statement or not? Explain with examples to justify your answer.
Explain the difference between share of customer and customer equity.?
Explain the difference between share of customer and customer equity
Between safety and customer service which one more importance and explain why?
Both safety and customer service is important because they complement one another.
Explain why staff feedback is very important to the development of quality customer service?
Because my poop is green
How do you recognize when a customer is angry or confused?
explain how to recognise when a customer is angry or confused
The concept of competitive advantage is as important for non-profit organizations as it is for?
"The concept of competitive advantage is as important for non-profit organizations as it is for profit organizations". Do you agree with this statement or not? Explain with examples to justify your answer. "The concept of competitive advantage is as important for non-profit organizations as it is for profit organizations". Do you agree with this statement or not? Explain with examples to justify your answer.
The concept of competitive advantage is as important for non-profit organizations as it is for profit organizations Do you agree with this statement of not Explain with examples to justify your an?
The concept of competitve advantage is as important for non- profit orgnizations as it is for profit orgnizatios Do you agree with this statement or not? Explain with examples to justify your answer.
Explain the difference between share of customer and customer equity.?
Explain the difference between share of customer and customer equity
Explain Why the way you say things and your tone of voice affects customer's experiences of customer service?
The way that you speak is very important in a customer's experiences of customer service. If your tone is not pleasant the customer will have a bad experience.
Identify and describe the features of organizations that help explain differences in organizations' use of information systems?
Common features for organizations include formal structure, standard operating procedures, politics, and culture. Organizations can differ in their organizational type, environment, goals, power, constituencies, function, leadership, tasks, technology, and business processes.
Explain the banking procedures that would be followed when a customer pays by credit card or debit card?
The procedures are the same. The only difference is that money is drawn immediately from your checking account if you you debit, and you pay at a later time if you use credit.
Between safety and customer service which one more importance and explain why?
Both safety and customer service is important because they complement one another.
Explain why customer services and innovation are important managers jobs?
it is important because if there is no good service their is no client or no costumer and innovation is the key
Explain why staff feedback is very important to the development of quality customer service?
Because my poop is green
Identify and describe the features of organizations that help explain differences in prganizations use of information systems?
Common features for organizations include formal structure, standard operating procedures, politics, and culture. Organizations can differ in their organizational type, environment, goals, power, constituencies, function, leadership, tasks, technology, and business processes.
Why is it important to use words the customer will understand?
stops the customer feeling stupid and thich also stops the customer keep asking questions like what do you mean and explain that et every other word
Explain the importance of following emergency procedures calmly and effectively?
When dealing with emergencies it is important to be calm and effective if you are to stop further injury.
