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Customer needs and expectations can differ because different people have different expectations for example a disabled person in a supermarket will expect a wheelchair access ramp whilst a person who is shopping on their own will expect good offers and friendly members of staff. This is the same for Hotels and restaurants; except in hotels and restaurants the customer needs are different for example a disabled person will still expect disability access whilst a single person or couple will expect friendly staff and quality rooms.
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Needs and expectations of foreign customers?
the needs and expectations
How do customers demonstrate their own needs and expectations?
they roll up
What 5 factors affct customers needs and expectations?
Customer needs and expectations will be determined by:-cultural factors-socio-economic factors-time-age-personality
How do customers needs and expectations can differ at Alton tower?
Customers' needs and expectations at Alton Towers can vary based on factors such as age, group size, and purpose of visit. Families may prioritize safety, accessibility, and child-friendly attractions, while thrill-seekers might look for intense rides and adrenaline-pumping experiences. Additionally, visitors might have different expectations regarding service quality, wait times, and overall park ambiance. Understanding these diverse needs is key for Alton Towers to enhance guest satisfaction and ensure a memorable experience for all.
What is the customers evaluation of a good or service in terms of whether that good or service has met their needs and expectations?
Satisfaction
How the needs and expectations of different types of customers can differ?
ur dad lolll
Needs and expectations of foreign customers?
the needs and expectations
How do customers demonstrate their own needs and expectations?
they roll up
What 5 factors affct customers needs and expectations?
Customer needs and expectations will be determined by:-cultural factors-socio-economic factors-time-age-personality
Identify customers needs and expectations in terms of public services?
Customers expect to have their needs met and their questions answered. They want to be able to trust in their public services to give them good service.
How do customers needs and expectations can differ at Alton tower?
Customers' needs and expectations at Alton Towers can vary based on factors such as age, group size, and purpose of visit. Families may prioritize safety, accessibility, and child-friendly attractions, while thrill-seekers might look for intense rides and adrenaline-pumping experiences. Additionally, visitors might have different expectations regarding service quality, wait times, and overall park ambiance. Understanding these diverse needs is key for Alton Towers to enhance guest satisfaction and ensure a memorable experience for all.
What is the customers evaluation of a good or service in terms of whether that good or service has met their needs and expectations?
Satisfaction
Delighting your customers mean what to their expectations?
If you delight your customers, you have probably exceeded their expectations.
How does an organisation balance its needs with customer expectations and needs?
An organization can balance customer expectations and needs by offering customers a product that is affordable and something they need. They can also offer new products from time to time, as well as special offers.
How are customers different from each other?
Customers differ from each other based on their needs, preferences, behaviors, attitudes, and demographics. They may have varying expectations, purchasing behaviors, levels of loyalty, and motivations for buying products or services. Understanding these differences can help businesses tailor their marketing strategies and offerings to better meet the diverse needs of their customer base.
What does exceeding customer expectations mean to you?
To exceed customer expectations you try to understand your customers' values and focus on customers who share a common vision
How do you monitor change in their needs and expectations?
Observations the best way to monitor change in their needs and expectations. Watching how someone acts will help you now if their needs or expectations are changing.
