The Role of the Consumer in Marketing
I believe in the following ten facts-
1. Firms exist to provide value to consumers. When consumers disappear, so
does the firm.
2. The consumer is a human being. He or she is not a number in a spreadsheet
or a point on a graph. The consumer has feelings and emotions.
3. Each consumer is different.
4. Customer service is an investment, not a cost.
5. Every customer deserves to be treated with respect and dignity.
6. Customers are talking to one another at unprecedented rates. If you are
offering bad service to one consumer, it will not be long before others get to
know this.
7. You must devote resources to listening to the market conversation.
8. Marketing must now adopt a collaborative approach with the consumer rather
than trying to dictate how consumers must behave.
9. Transparency of marketing operations will enhance consumer trust. If you are
collecting personal information from the consumer, full disclosure is the way
to go.
10. I believe in win-win marketing. You can enhance your profits by obsessing
about serving your consumers well.
There are 8 strategies which are the same for every product and every type of consumer : General marketing strategires which are : 1- Customer Segmentation 2- Positioning 3- Diversification 4- Differenciation (involved with direct competitor analysis) and mix marketing strategies which are: 5- Product analysis 6- price analysis 7- Promotion and communication 8- Place (point of service or sale) For Industrial product all above analysis must be adapted to answer B2B customer relation (businesses are considered as customers) though in Consumer product, everything is based on Retail habits (walk-in individuals are the customer entity). For example, for segmentation a producer can have Retail demographic, age, income, sex segmets. For business customers, producer can segement by business type(service/product/consulting, supplier/consumer), size(small,medium,large), budget, geographic zone, scale of requirement, etc.
eith marketing functions 1 Environmental analysis and marketing research 2 Broadening the scope of marketing 3 Consumer analysis 4 pruduct Planing 5 Distribution planing 6 promotion planing 7 price planing 8 marketing management by 4423652
1)consumer behaviour 2) Marketing research in product launching 3) customer perception 4) buying behaviour 5) product launching strategies.....
Industrial Marekting: The Products marketing to the Industries may be techincal or non tech is call as Industrial Marketing Consumer Marketing: The marketing of products required by common person mainly OTS prodcuts is called Consumer marketing
explain the importance of consumer behaviour in marketing view?
Some examples of job activities in the field of marketing include conducting market research, creating advertising campaigns, managing social media accounts, analyzing consumer behavior, and developing marketing strategies.
Their strategies are to sell more products to the consumer. They will do the proper research to provide customers with the products they want.
Consumer studies is a field that focuses on understanding consumer behavior, preferences, and decision-making processes. It involves researching consumers' purchasing habits, psychological factors influencing their choices, and the impact of marketing strategies on consumer behavior. The goal of consumer studies is to help companies better understand their target market and develop effective marketing strategies.
There are 8 strategies which are the same for every product and every type of consumer : General marketing strategires which are : 1- Customer Segmentation 2- Positioning 3- Diversification 4- Differenciation (involved with direct competitor analysis) and mix marketing strategies which are: 5- Product analysis 6- price analysis 7- Promotion and communication 8- Place (point of service or sale) For Industrial product all above analysis must be adapted to answer B2B customer relation (businesses are considered as customers) though in Consumer product, everything is based on Retail habits (walk-in individuals are the customer entity). For example, for segmentation a producer can have Retail demographic, age, income, sex segmets. For business customers, producer can segement by business type(service/product/consulting, supplier/consumer), size(small,medium,large), budget, geographic zone, scale of requirement, etc.
Consumer behavior is the study of the way consumers respond to or utilize a particular product. The analysis of consumer behavior has become mandatory to marketing strategy. It enables for manufacturers and merchandisers to better direct marketing to a particular group.
eith marketing functions 1 Environmental analysis and marketing research 2 Broadening the scope of marketing 3 Consumer analysis 4 pruduct Planing 5 Distribution planing 6 promotion planing 7 price planing 8 marketing management by 4423652
The second era of marketing is characterized by the shift from a product-centric approach to a consumer-centric approach. This era focused on understanding consumer needs and preferences to create targeted marketing campaigns. It also saw the rise of technology and data-driven marketing strategies.
The broadest and deepest influence on consumer behavior is often thought to be cultural factors. Culture shapes individuals' values, beliefs, and norms, which in turn influence their purchasing decisions and consumption patterns. Marketers often consider cultural factors such as language, religion, values, and aesthetics when developing marketing strategies to appeal to different consumer groups.
1)consumer behaviour 2) Marketing research in product launching 3) customer perception 4) buying behaviour 5) product launching strategies.....
Individuals employed in marketing research occupations must understand statistics, data/information-processing analysis, psychology, consumer behavior, and communication.
Economic conditions: Factors like interest rates, inflation, and unemployment can impact consumer spending habits and purchasing power, affecting marketing strategies. Technological advancements: Innovations in technology can create new opportunities for marketing, such as digital advertising and social media outreach. Competitive landscape: The actions of competitors can influence pricing, product positioning, and promotional strategies in the market. Legal and regulatory environment: Laws and regulations related to areas like data privacy, advertising, and product safety can shape marketing strategies and tactics.
Sidney Packard has written: 'Consumer behavior and fashion marketing' -- subject(s): Consumer behavior, Fashion merchandising, Marketing 'Strategies and tactics in fashion marketing' -- subject(s): Fashion merchandising 'Fashion buying and merchandising' -- subject(s): Clothing trade, Fashion merchandising, Purchasing