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What else can I help you with?
What questions your salesperson should ask for a customer?
A salesperson should ask questions that will help the salesperson to understand what products the customer is interested in. It is also helpful for the salesperson so seek to understand how much money the customer is looking to spend.
What is the connection between customer expectations and customer satisfaction?
customer expectations is what the compant expects from you customer satisfactory they are pleased
Why is it important to identify customer needs and expectations?
For a private limited company, it is important that customer research is carried out to identify a customers needs and expectations, in order to produce a product or service which is suitable in price, quality, quantity etc. This may be down through primary research such as. customer interview, survery etc.
What are the different emotions of a customer?
Different emotions of customers:Some customers can be friendly with a smile on their face.Other customers may have many personal problems and have a tendency to take it out on the salesperson they are dealing with.Some customers are bargain hunters and feel they can aggressively bargain with the salesperson and if the customer is not happy complain to that salesperson or ask for the manager. Let the manager deal with it.Then there is the self important customer who feels they need not wait in line to be served by a salesperson and forge to the front of the line or will make a scene. The motto of most business' is 'the customer is always right' but, in many cases they are not and if the customer is abusive the manager has the right to ask them to leave.Customers who may be lonely may take up too make of the salespersons time when the customer has no intention of purchasing anything.Customers with unruly children who are yelling at the top of their lungs and touching items on the shelves while the customer is trying to converse with the salesperson.Some customers may know (for example) they need a computer, but are completely confused and know little about the product so it up to the salesperson to be patient and offer good service to their customer so they have a repeat customer come back.A customer that comes in that could be very knowledgeable about what they want to purchase and may know more than that salesperson so it is up to the salesperson to admit they are not familiar with that item and that they will find someone that is.A customer that often feels empowered to be self controlling and rude to any salesperson considering them hired help and beneath them.
When it comes to judging the quality of service whose expectations are most important?
When judging the quality of service, the expectations of the customer are the most important. Their perceptions and experiences ultimately determine satisfaction and loyalty. While internal standards and employee perspectives are valuable, they should align with customer needs and preferences to ensure the service meets or exceeds expectations. Prioritizing customer feedback helps businesses improve and adapt their services effectively.
Part of setting Is to establish a timeline with your customer?
Expectations
What is Part of setting to establish a timeline with your customer for the completion of a project?
expectations
What questions your salesperson should ask for a customer?
A salesperson should ask questions that will help the salesperson to understand what products the customer is interested in. It is also helpful for the salesperson so seek to understand how much money the customer is looking to spend.
What is the connection between customer expectations and customer satisfaction?
customer expectations is what the compant expects from you customer satisfactory they are pleased
What is salespersons' role accuracy?
A salesperson's role is to accurately represent the features and benefits of a product or service to potential customers. This includes providing accurate information, answering questions truthfully, and setting realistic expectations to build trust with customers. Accuracy in sales helps to establish credibility, long-term customer relationships, and ultimately drive sales success.
What are two benefits of establishing sales territories?
I'll give you 7 and you can interpret it as you will.To obtain thorough coverage of the marketTo establish a salesperson's responsibilityTo evaluate performanceTo improve customer relationsTo reduce sales expenseTo allow better matching of salesperson to customerTo benefit salespeople and the company
Why is it important to identify customer needs and expectations?
For a private limited company, it is important that customer research is carried out to identify a customers needs and expectations, in order to produce a product or service which is suitable in price, quality, quantity etc. This may be down through primary research such as. customer interview, survery etc.
What are the different emotions of a customer?
Different emotions of customers:Some customers can be friendly with a smile on their face.Other customers may have many personal problems and have a tendency to take it out on the salesperson they are dealing with.Some customers are bargain hunters and feel they can aggressively bargain with the salesperson and if the customer is not happy complain to that salesperson or ask for the manager. Let the manager deal with it.Then there is the self important customer who feels they need not wait in line to be served by a salesperson and forge to the front of the line or will make a scene. The motto of most business' is 'the customer is always right' but, in many cases they are not and if the customer is abusive the manager has the right to ask them to leave.Customers who may be lonely may take up too make of the salespersons time when the customer has no intention of purchasing anything.Customers with unruly children who are yelling at the top of their lungs and touching items on the shelves while the customer is trying to converse with the salesperson.Some customers may know (for example) they need a computer, but are completely confused and know little about the product so it up to the salesperson to be patient and offer good service to their customer so they have a repeat customer come back.A customer that comes in that could be very knowledgeable about what they want to purchase and may know more than that salesperson so it is up to the salesperson to admit they are not familiar with that item and that they will find someone that is.A customer that often feels empowered to be self controlling and rude to any salesperson considering them hired help and beneath them.
When it comes to judging the quality of service whose expectations are most important?
When judging the quality of service, the expectations of the customer are the most important. Their perceptions and experiences ultimately determine satisfaction and loyalty. While internal standards and employee perspectives are valuable, they should align with customer needs and preferences to ensure the service meets or exceeds expectations. Prioritizing customer feedback helps businesses improve and adapt their services effectively.
A company-controlled factor that influences customer expectations?
A company-controlled factor that influences customer expectations is the quality of customer service provided. Positive interactions and responsive support can enhance customer satisfaction and set high expectations for future service. Conversely, poor customer service can lead to disappointment and lower expectations. By consistently delivering exceptional service, a company can shape and elevate customer expectations effectively.
How do you balance the needs and expectations of the customer with those of the organisation?
It is important to balance customer needs with those of the organization. Typically, an organization's main priority is customer satisfaction. In such a case, the best policy is to make sure the customer leaves happy.
How do you say hello to a customer as a salesperson?
As a salesperson, you can greet a customer with a friendly smile and say, “Hello! Welcome to [Store Name]. How can I assist you today?” This approach is warm and inviting, making the customer feel valued. Tailoring your greeting to the context, such as acknowledging any special promotions or events, can also enhance the connection.
