If you don't give want the customer wants or likes then they won't buy it, meaning you wont get your money :l
Individual customer is one real person that wants to buy something from you. Industrial customer is a large company/organization that wants to buy things from you.
Prospective Customer: Future Customer - A person who wants to become customer of a Company in future.
'Real Needs' in marketing are the actual needs of the customers which he may not be able to pinpoint/state to the salesperson and some probing needs to be done by the salesperson to find out the exact nature of the stated need by the customer. For example : A customer walks in to a car showroom and says he wants to buy a inexpensive car. Herein the stated need is that the customer wants a inexpensive car. But the real need could be that the customer wants a car which has a low operating/running cost and not a car with a low selling price. Thus the salesperson here will have to do a little bit of probing to understand the exact nature of the stated need of the customer.
to solve problems and to see what customer wants
willy
Complex communication is important to understand because everyone wants to get their point across. If you don't understand how to communicate effectively, the receiver will not get your message.
Understand the products you sell is #1 then shutting up and listening to what the customer wants is #2. Being able to match customer rquirements to product offerings is #3.
The most important characteristic that all retailers share is the ability to effectively understand and meet the needs of their target customers. This involves offering products and services that appeal to their customer base, providing excellent customer service, and creating a positive shopping experience to drive sales and loyalty.
stops the customer feeling stupid and thich also stops the customer keep asking questions like what do you mean and explain that et every other word
demand is when a customer is demanding something want is when a customer wants something and desire is when a customer really want something
Individual customer is one real person that wants to buy something from you. Industrial customer is a large company/organization that wants to buy things from you.
Prospective Customer: Future Customer - A person who wants to become customer of a Company in future.
Listen carefully to what the customer is asking
It means if a customer for example wants something done or has a complaint, you try to fix it and keep them happy. Also the customer is always right
Prospective Customer: Future Customer - A person who wants to become customer of a Company in future.
Tell him you need your space... communication is important. if he loves you he will understand
A difficult customer is someone who is unhappy with the product or service he or she is receiving wants an answer right now will not take no for an answer wants the situation resolved.