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The guest cycle describes the activities that each guest passes by from the moment he/she calls to communicate a reservation inquiry till he/she departs from the hotel. In fact, the guest cycle encompasses 4 different stages, which are depicted in the underneath diagram:Pre-Arrival Þ Arrival Þ Occupancy Þ Departure

Read more: Describe_5_basic_phases_of_guest_cycle

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13y ago

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