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Availability on a certain future date. (Hopefully, they are not already booked.) Price. It can be quite expensive. Types of food they prepare. Quality/ Reputation. Are their facilities clean? They don't pick their noses and not wash their hands; do they? Do these people really know how to do a good job, or are they only out to make a quick buck? Licensed/ Insured. That sort of falls under quality and reputation.
What else can I help you with?
What is a good mission statement for a food catering company?
A food catering company needs a good mission statement. The statement will create a feeling in the potential customer that this is the best business to supply the event food.
Why is it important to identify customer needs and expectations?
For a private limited company, it is important that customer research is carried out to identify a customers needs and expectations, in order to produce a product or service which is suitable in price, quality, quantity etc. This may be down through primary research such as. customer interview, survery etc.
How does an organisation balance its needs with customer expectations and needs?
An organization can balance customer expectations and needs by offering customers a product that is affordable and something they need. They can also offer new products from time to time, as well as special offers.
How does the company ensure a 100 satisfaction guarantee for its customers?
The company ensures a 100 satisfaction guarantee for its customers by offering a refund or replacement if the customer is not completely satisfied with their purchase. They may also provide excellent customer service and address any issues promptly to meet the customer's needs and expectations.
What is the criteria of assessing customer relations?
Customer relations can be assessed by factors such as response time to inquiries, resolution of issues, customer satisfaction surveys, repeat business or referrals, and overall customer feedback. It is important to gauge how well the company is meeting customer needs and expectations through these criteria.
What 5 factors affct customers needs and expectations?
Customer needs and expectations will be determined by:-cultural factors-socio-economic factors-time-age-personality
How do you determine customers needs?
A company can determine the needs of a customer by carrying out these measures to obtain information such as: survey feedback and suggestion box this will determine the customer needs and make the company aware of the customer needs and satisfy them.
What is the difference between customer needs and customer expectations?
the differenece is that customer needs mean when they need stuff or help with doing something, but a customer expectation is when the customer has everything and dont need help with anything like a customer need!.
Why must a product meet customer needs?
A product must meet customer needs to ensure satisfaction and foster loyalty, which are critical for long-term business success. When a product aligns with customer expectations, it enhances user experience and drives repeat purchases. Additionally, meeting customer needs helps a company differentiate itself from competitors, ultimately leading to increased market share and profitability. In essence, understanding and addressing customer needs is fundamental to building a sustainable business.
How do you balance the needs and expectations of the customer with those of the organisation?
It is important to balance customer needs with those of the organization. Typically, an organization's main priority is customer satisfaction. In such a case, the best policy is to make sure the customer leaves happy.
How do you handle customer care?
Customer care is where you provide positive customer experience to your company customers as well as looking after your company customers needs
What is the purpose and value of identifying internal customer needs and expectations?
The purpose and value of identifying internal customer need and expectations is that the customer becomes a loyal customer and sales increase. They also will boost sales by making referrals to other customers by having pleasant experiences.
