Dish Network

Englewood, CO 80112

Tel: 1.888.624.DISH (3474)

Fax: 1.720.514.5140

I Hope this information is very helpful!

The (888) number above is for satisfied customers who don't need help beyond technical service.

1-720-514-8555 is the "Dish Network Corporate Office" number. If you are in need of this number it's because you have a serious complaint and no one else is helping you. Whatever you do, don't leave a # for callback. They never do call back. Good Luck!!

Good Luck indeed. This company is determined not to help the customers no matter what. Only the level you can reach is the supervisor within their call centers and they will not let your call go through at any cost to managerial level. To begin with the regular dishnetwork 888# they refuse to give executive office # instead give out feedback @ dishnetwork.com email and mailing address.

There is no way you are not going to be dealing with low level pin-pushers. Good Luck if you are able to find manager to get your problem resolved.

I am moved to add more information to the above. After actually talking with Victoria Gonzalous (720-514-8555 ext 80557) at the Dish Corporate Office, she began to help me stop service and cancel the remaining contract.....then, all of a sudden her end of the line became very static. i could not understand what she was saying. she was (uninterruptable) so i had to wait until i no longer heard the static. i began telling her i did not hear what she said because of static on her end of the call and she hung up on me. there ya go. what's their song? "We DISH you...." (a merry xmas). by the way, should you stop service, you not only have to pay $15 per month for the remaining months on your contract but also have to pay for the return address sticker ($13.00) plus postage; to return the equipment to a Dish warehouse...i told her the guy who installed the equipment is just down the road, can't i return it there...she said no it has to be returned to a warehouse...colorado, texas, or somewhere else...but nothing in kansas. yeah, thought i had learned my lesson on ordering Dish services in the past but did it again anyway...how quickly we forget.

You can't use the Sharp remote on the Dish receiver but you can program the DISH remote to the Sharp TV. The codes for the Sharp TV are: 741, 739, 521, 629, 526, 628, 740, 669, 670, 607, and 608.

I have also provided the instructions on how to program the remote to your TV.

Remotes: Basic (Television Only)

1. Turn the Television On.
2. Press and hold the clear TV button for three seconds until the LED flashes.
3. Enter the three-digit code using the buttons on the number pad.
4. Press #. Note: The LED will flash three times.
5. Test functionality with the TV.
6. Return to Step 2 if the remote is not able to turn the TV On/Off, change the volume and mute the television.

Programming Device Codes The Dish Network remote can be programmed to control up to 4 devices: SAT Mode: Satellite receiver TV Mode: Television VCR Mode: VCR AUX Mode: Amplifier, Receiver, second TV, second VCR>

How do I program my remote control?

For remotes that have blue arrow and Select buttons and 4 separate mode buttons (SAT TV VCR AUX):

*If you start this procedure and at any time do not press a button within 20 seconds, the remote will end the procedure automatically. Simply start over again. Press and hold the desired mode button (about three seconds) until all mode keys light up, then release.Use the number pad buttons to enter the three-digit number corresponding to the equipment. The light will blink off after each digit is entered and then return to a steady light.Press the POUND (#) button. If the code entered is valid for the remote, the mode light flashes three times.To verify the code works, try several functions for that equipment.

For remotes that have one Mode button at the top:

*If you start this procedure and at any time do not press a button within 20 seconds, the remote will end the procedure automatically. Simply start over. With the desired equipment on, press and release the Mode button until the light flashes behind the correct mode.Using the tip of a pen or the eraser on a pencil, press the address button.Enter the code (see links to find your code below) on the remote's numbered keypad for the equipment.Press the Address button. If the code entered is valid for the remote, the mode light flashes three times.To verify the code works, try several functions for that equipment. Some codes may provide partial functions or respond differently than the button's titled function. Try the other codes listed for that device until you find one that offers more complete functionality.

I have tried all the codes to program my remote, what else can I do?Turn ON the electronic device you want to program the remote to control find the brand name of the device in the device code tables below.If there is more than one numeric code listed for the brand, try each until the remote is able to control the device. If several codes power on the device, try all of the buttons for each code to find which one best controls all of the functions of the device.Press the Mode button on the remote until the remote is in the mode for the device being programmed. (The light corresponding to your device will be the last to flash.)Use the numeric key pad buttons to enter the first code listed for your device in the tables below. The mode light will stop flashing and stay lit.

Note: If you are entering a code for the AUX mode, you must enter a 4-digit code. The first digit indicates the device type: 0 - indicates a second TV 1- indicates a second VCR or DVD player. For example, to program the AUX mode to control a Sony TV, enter a 0 and then 000. To program a Memorex DVD player, enter a 1 and then 709.

Press the Address button to save the code. If the code you entered is valid for your remote, the mode light will blink 3 times. Test if the code works for the device by pressing the Power button. If the code is correct, the device should turn off.Turn the device back ON and try some other functions to make sure you have the correct code. Occasionally the Power button may work when other buttons do not.If the code works, then you can stop here. Write all of the codes you programmed on to the sticker that came with your satellite receiver and apply the sticker to the inside of the remote battery cover.If the code you entered does not work properly, repeat the above steps, using another code from the table. If you have tried all of the device codes without success, try using the following Power Scan procedure. Remote Code Power Scan If your brand is not listed below or if were were not able to get the listed device codes to work properly, use the following procedure to scan through all codes. If/when the remote scan scan reaches the correct code, the device (whether a TV, VCR, or other) will turn ON or OFF. When this happens, try some other functions to make sure you have the correct code. Occasionally the Powerbutton may work when other buttons do not.

Note: If you start the procedure and at any time do not press a button within 20 seconds, the remote will end the procedure automatically. Turn ON the electronic device you want to program the remote to control.Press the Mode button on the remote until the appropriate mode light is flashing.Press the Address button. The mode light will start flashing slowly.Press the Power button. The mode light will stop flashing and stay lit.Press the Up or Down arrow button to set the remote to the next code. The Down arrow button scans backward and the Up arrow button scans forward.When the correct code is reached, the device (whether a TV, VCR, or other) will turn off.Press the Address button to store the code in the remote control memory. If the code is valid for your remote, the mode light will blink 3 times.Turn the device back ON by pressing the Power button.Try some other functions to make sure you have the correct code. Occasionally the Power button may work when others do not.If the other buttons work, follow the current settings procedure below to determine the current remote settings.If the other buttons do not work, repeat the previous steps. The scan will resume from the last code stored.The mode light will flash rapidly when the scan has returned to the starting point and all codes have been tested for that mode. The remote control may not control some device models. Alternative Info: If the codes provided do not work, you can try a Power Scan. Here are some simple tips before you begin:

When starting a Power Scan after previously entering the code manually, first reprogram the remote to 500 using the remote for a TV or VCR or 0000 for the AUX mode. This will give you quicker and more consistent results. Once the device powers off, press the # button or the address button depending on the type of remote you have. Manually turn on the device you are trying to program before you begin the Power Scan. If the scan powers the device off, but does not give full function, re-start scan mode and continue (for example, there are dozens of RCA TV codes). Not all devices are supported, and many will only give you basic functions. If performing the Power Scan correctly then it should not take more than six minutes to find the code.

If you are performing a Power Scan in AUX mode, the steps you should follow are below: Hold down the AUX button so all buttons light up.Enter in prefix 0=TV, 1=VCR, 2=AUX device (i.e., DVD, stereo amplifier, etc.).Press the * button.Press Power then press the Up button Ike you would with a regular Power Scan.Once the device powers off, press the # button or the address button depending on the type of remote you have.If you start this procedure and at any time do not press a button within 20 seconds, the remote will end the procedure automatically. Simply start over again. Determine the Current Remote Settings You can find out which code is currently set for each remote mode. Press the Mode button on the remote until the appropriate mode light is flashing.Rapidly press the Address button twice.For the SAT mode, the mode light will flash the number of time that matches the receiver address.For the TV, VCR, and AUX modes, the mode light will flash the number of times to indicate each digit of the current code. There will be a pause between the flash sequences for the digits. A quick flash indicates zero.Write all of the codes you programmed on to the sticker that came with your satellite receiver and apply the sticker to the inside of the remote battery cover.

Note: When you change the remote batteries, be sure to swap the batteries as quickly as possible. Otherwise, you may need to reprogram these codes into the remote. Changing Remote Address Dish Network satellite receivers can be programmed to operate on different remote control addresses. Switching to a different address is necessary if you have 2 satellite receivers or if your neighbor's receiver is set on the same remote address and they are changing your channels. Press the Mode button until the remote is in the SAT mode.Press the Address button once (the SAT mode light will start flashing).Use the numeric key to enter an address between 1 and 15 (do not put a 0 in front of single-digit addresses; 1 is the default remote address). The SAT mode light will stop flashing and stay lit.Press the Address button again to save the change to the remote control. If you entered a valid remote address, the SAT mode light will blink 3 times.Make sure the satellite receiver is Powered-off. If not, power the satellite receiver off and wait 15 seconds.Press the Info button on the front of the satellite receiver. This will bring up the "Important System Information" menu.Press the red Recordbutton the the remote. The screen will update and the "remote address" listed on the screen will change to the new remote address of the remote control.

I have provided the TV codes for your DISH remote to program to your Sharp TV. I have also provided instructions on how to program the remote to your TV.

Remote codes: 741, 739, 629, 628, 526, 521, 740, 669, and 608. (Try first code, if it doesn't work try the next).

• Remotes: Basic (Television Only)
  1. Turn the Television On.
  2. Press and hold the clear TV button for three seconds until the LED flashes.
  3. Enter the three-digit code using the buttons on the number pad.
  4. Press #. Note: The LED will flash three times.
  5. Test functionality with the TV.
  6. Return to Step 2 if the remote is not able to turn the TV On/Off, change the volume and mute the television.