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TOTAL CLEANUP

1:click tools on the menu bar

2:click internet options

3:click delete files and also tick mark clear all offline contents

4 elete cookies

5:clear history

6:click settings

7:click view files

8 elete the contents if available

couldn't resist the spell check,lol.

be aware the most software will have 2 file names,others more. you need to get ALL the file names so that you can insure a COMPLETE removal [ norton-symantic--avast-alwil,ect ]

ok,the above is a partial answer. some software [ Norton,McAffie,AOL,ect ] leave bits and pieces all over the place. in both temp file folders [ what ! no one told you there are TWO ??? ],prefetch and even the registry.

start,my computer,disk drive (c),temp--open,click view,click select all,delete

BACK out and continue down to prefetch folder

open,click view,click select all,delete

let's check that cookie folder,ok,start,my computer,disk drive (c),documents & settings,your username,cookies

open,click view,click select all,delete

this next procedure is akin to BRAIN SURGERY SO PROCEED AT YOUR OWN RISK!

PRESS WINDOWS KEY [ 4 PART FLAG ] + LETTER r ON KEYBOARD [ OR START--RUN ],ENTER

REGEDIT

GO

HKEY SURGERY

DANGER,DANGER,DANGER !

BACK UP REGISTTRY BEFORE ATTEMPTING DELETION/CHANGES

hkey_classes_root

subkeys:

run down the entire [ longgggg ] list for program key to delete

hkey_current_user

subkeys:

software

run down the entire [ longgggg ] list for program key to delete

hkey_local_machine

subkeys:

software

run down the entire [ longgggg ] list for program key to delete

hkey_users

subkeys:

default & 6 other S keys

run down the entire [ longgggg ] list for program key to delete

I'd also suggest you install Ccleaner & Registry Seeker [ Google for these ] and run both those. both have program uninstall sections,check them to insure complete removal of offending programs.

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Wiki User

10y ago

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